Delivery

Regular Flower Delivery:

• Same day delivery is available for orders received by 11:00 pm. in recipient's time zone Monday through Friday. Same day Saturday deliveries must be in by 10:00 MST.


• Flower Deliveries will be made between 12:00 noon - 6:30 pm.


• Flower Deliveries to businesses will be made by 4:30 pm.

No Flower Delivery Service:

• We are closed on Sundays and Canadian Holidays, there is no flower delivery these days.

Specific Times:

• We are unable to guarantee flower delivery at a specific time; deliveries are normally made within a time frame of a few hours. During major holidays delivery hours are extended.


• Flower Deliveries will be made between 12:00 noon - 6:30 pm.

If Recipient is not home:

• If the recipient is not available to receive the delivery, the delivery person may leave the order at the door if it is safe and weather permits, or leave the delivery with a neighbour, or leave a note on the recipient's door asking them to call the flower shop to arrange a convenient time for re-delivery. As well, the florist may call first to arrange for the delivery.

Incorrect Addresses:

• If the recipient's address is incorrect and delivery was attempted to the address, there is a $10.00 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Request to leave item at door:

• The customer assumes all liability for requests to leave flowers. We cannot be held responsible for missing or faulty product due to this special request.

Cancellation Policy:

• You may cancel an order prior to the delivery date. Orders cannot be cancelled once they have been designed and are on delivery, or if delivery has been attempted and cannot be completed if recipient is unavailable. Orders that are placed with incorrect information (i.e. wrong address) that prevents direct delivery cannot be cancelled.